This role is responsible for all aspects of managing the application for which it they are responsible for, providing first and second level support and managing the third level of support with the vendor. This role provides functional guidance to the business in relation to the application. Your job role will also include:
Responsible for identification and remediation of technology risks associated with the revenue system applications.
Reviews current status of system applications and prepares recommendations for systems improvements.
Responsible for application service management content and is accountable for the integrity of application attributes from a business and technical perspective.
Assists in determining project delivery and deployment dates for new product releases