Able to achieve the target without shortage and weakness Work under pressure and workload Experienced Service Advisor Ensuring efficient workshop loading Knowledge using Oracle Accurate information is passed to the workshop Agree appropriate vehicle collection and delivery arrangements with customers Check that all authorized work has been completed and charged. Handle all forms of payment accurately Complete invoices accurately, clearly and quickly To be pleasant and helpful to customers and colleagues always and to ensure that personal appearance is of the highest Build positive relationships with the customer updating them frequently and reacting quickly to resolve any issues or variations to promise.