Provide the highest standards of customer service by demonstrating excellent knowledge of products and services Ensure awareness and vigilance at all times of safety / security in the store without any negligence Patiently address all customer related grievances or get a concrete solution from superiors and feel customer satisfied with best shopping experience Ensure that all sections/cash/back-store are neat and clean and all items are correctly priced Ensure Product knowledge workbooks/manuals are completed/studied in the given time Ensure the highest standards of merchandising and housekeeping standards are maintained in store at all times Ensure correct rotation of stock on the shelves Maintaining adequate stock on shelves and correct signage is displayed