Tasks and responsibilities :
Attending customer’s interactions and efficiently gather related information to fulfill customer needs.
Professionally handle customer’s interactions and ensure that issues are resolved both promptly and thoroughly.
Maintain a high level of knowledge about the products and services and ensure customers are provided with full accurate information.
Adhere to all company policies and procedures corporate security policies, regulatory guidelines, industry service standards and codes of conduct
Maintain effective relationship with superiors and colleagues to ensure Team work and professional work environment.
Adhere to Call Center scheduling, and maintain high level of adherence
Minimum High school/Diploma graduate
Minimum 1-2 years of experience