• Act as the primary support for the user community, communicating with all internal and external customers.
• Act as the point person in the implementation of the OMS and TMS into Hyke and Axiom.
• Develop and maintain tools to track OMS and TMS service requests and resolutions, gathering data in order to evaluate system performance, user feedback and determine system requirements.
• Collaborate with the internal teams as well as external experts to resolve complex issues resulting from applications linked to the OMS and TMS.
• Ensure the compatibility among all the system components including hardware, software, and network
• Work with project teams to implement, maintain, and improve system efficiency, and carry out testing activities for new applications
Posted on: Oct 20, 2020
Sharjah - Dubai Silicon OasisIndustrial Area - Dubai - United Arab Emirates