IT Technical Support duties and responsibilities Provide technical assistance with computer hardware and softwareResolve issues for staff via phone, in person, or electronicallyLog bugs and enhancement requests.
Perform hardware and software installations, configurations and updates as neededSchedule company database backup.
Excellent customer service skillsStrong troubleshooting and critical thinking skillsPrevious working experience in IT support for 3 years
Associate's Degree in Computer Science or Management Information Systems (MIS)
In depth knowlegde of Windows 10, Microsoft Excel, Cisco WebEx, Cloud , Microsoft Office 365
Salary: AED3,000.00 to AED4,000.00