Support B2B team in creation of a stylistically strong concept for the client that offers visual and functional solutions of Home Centre products to meet client satisfaction Ensure customer commitments are met on time through follow-ups on purchases/orders/deliveries and addressing issues (if any) Ensure all client design specifications are duly met through follow up communication, home visits and set up and customer feedback on the service provided Prepare work briefs based on client interaction to understand the requirement aided by secondary research Provide detailed assistance to clients during the selection process of fabrics, color palettes, window treatments, lighting, carpets, floor tiles, artwork, paint, wallpaper and accessories through product samples or mood boards