Maintain administration of colleagues’ personnel records including processes related to managing Colleague arrivals, providing support, and managing departures Handling and responding/processing incoming calls, correspondence and assist any Colleague enquiries New Bank Account enrollment for Frontline and Team Leader colleagues Farah ID cards preparation for colleagues including eligible dependents and contractors as required Correspond with Life and Health Insurance provider either for insurance enrollment, update or deletion and review insurance invoices for accuracy Raising purchase requests related to life/health insurance invoices including submission of original invoices to Finance Team Updating any regular trackers, excel sheets, LOOP Colleagues Database, personnel files.