•The candidate must have a Bachelor’s Degree in a related discipline.
• More than 3 years of experience in customer complaint handling is preferred.
•More than 3 years of experience in a structured company that has passed certification in QMS/EMS/OMS.
• Knowledgeable on ISO 9001: 2015, ISO 14001:2015, OHSAD 18001:2007 / ISO 45001:2018 standards and its system implementation.
• Knowledgeable on BRC IoP and/or HACCP standards and its system implementation.
•Knowledgeable on AD EHSMS standards and its system implementation (optional).
• Experience in food packaging material manufacturing is an added advantage.
•Must be fluent in Arabic language
MAJOR DUTIES AND RESPONSIBILITIES:
• Responsible to investigate customer complaint by working with process owner and Technical