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Assistant-Customer Care
Landmark - Doha | Salary ± 20%/Month Negotiable AED
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Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer suppor
Posted on: Oct 4, 2021
Work location
Doha Municipality, Doha, Qatar
Job function
Customer Service
Job type
Full time
Nationality
Any
Work slot
Day shift
About company
Landmark Group | Doha

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